Terms and Conditions

Welcome to LeoArmah.com online store. Please take time to read our Terms and Conditions as they form a legally-binding contract between you and LeoArmah.com Ltd (also referred hereafter as ‘we', ‘us', ‘our', ‘LeoArmah.com') when shopping on our website. By placing an order on this website, you are deemed to have read and agreed these terms and conditions. If you have any questions, please contact us customercare@leoarmah.com.

We reverse the right to change our Terms and Conditions and prices without prior notice. 

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties:Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Name
    • contact number
    • Address
    • email
    • preferences and interests
    • other information relevant to customer surveys and/or offers
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

 

 Pricing

  • All prices shown on the Website are shown inclusive of VAT. Please note that our prices may change and any of our offers may be withdrawn at any time.
  • We are not bound to honour any prices where the prices displayed have been displayed in error. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you before despatch and ask whether you wish to continue with the purchase at the correct price or we may cancel your order, refund you and notify you of such cancellation and refund.


Standard UK Delivery

We aim to process UK orders within 1 working day subject to stock levels and cleared payment. Packages will be despatched by royal mail within 5 working days.


Returns and Exchange

Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not fully satisfied with your items we will happily offer you a full refund or exchange.


Returns

You must contact us within 14 days of receipt of goods to exercise right to return when requesting a refund. Returns outside the 14 day window may not be accepted at our discretion

  •  All returns should be sent back to us in their original packaging provided. Items must arrive unwashed, unworn and, if there are any, with the original tags attached.
    • Briefs, underwear and lingerie should be tried on over underwear. Returns may not be accepted if the items are soiled, and may be sent back to the customer.
    • If you are unhappy with your purchase please return your item(s) by recorded delivery. We will not be held responsible for lost or damaged good sent by you. Please e-mail us for details of return address - customercare@leoarmah.com or find it here Returns & Exchange
    • If you have any queries, or wish to discuss the returns procedure in further detail, please do not hesitate to contact us: customercare@leoarmah.om
  • Item(s) should be returned unworn and in perfect condition, with all garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer
  • Footwear can only be returned unmarked and accepted in the original box/packaging
  • A Refund will be issued to the original card that was used for the purchase within 7 working days of receipt of the return, please note processing timelines are dependent on your bank and are unfortunately out of our control. This refund will include the full value of the items returned, including UK taxes, but excluding shipping or return courier costs
  • We only offer exchanges on SALE items if the item is still available

PLEASE NOTE THAT DUE TO HYGIENE REASONS THE FOLLOWING ITEMS CANNOT BE RETURNED. THIS APPLIES TO:

  • Briefs and underwear
  • Jewellery
  • Grooming products


Exchange

All exchanges are based on stock availability, should this be the case, we will contact you to arrange for another item or a refund maybe offered. We aim to exchange items within 5 working days of receipt of the return. Delivery is free for the replacement and are shipped using Standard Delivery.

  • If we dispatch the wrong item or you receive an item which is faulty or damaged, please contact us immediately. We may be able to offer an exchange. We will also refund any postage costs you may have incurred.
  • We only offer exchanges on SALE items.


Copyright notice

This website and its content is copyright of LeoArmah Ltd - © LeoArmah Ltd 2016. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


Disclaimer

The information contained in this website is for general information purposes only. The information is provided by LeoArmah Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of LeoArmah Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, LeoArmah Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.